Dispatching, quoting requests, shipment tracking, carrier communication, invoicing — AI agents take over the routine, people handle exceptions and relationships. Imagine how your company runs today — and how it runs after deploying Enter.
Built on Microsoft Copilot + Anthropic Claude · Microsoft Solutions Partner
Switch and compare: same operations, different day.
Freight forwarding runs on email, phone and Excel — and every link in the chain is held together by a person manually retyping data from one place to another. A request comes in by email, the dispatcher manually keys it into the system, calls three carriers, waits for quotes and compares them in their head or in a notebook. You check shipment status by phone, the POD gets lost somewhere between the driver, the office and invoicing, and until the signed paper arrives, an unbilled trip is sitting behind it. Claims are handled by digging through the inbox to figure out who wrote what to whom and when. Carrier rate cards and contract prices are scattered across file versions and inside dispatchers' heads — and when someone falls ill or leaves, a chunk of operational memory walks out with them. In the evening, someone then pieces together what was loaded, unloaded and what's still left hanging that day.
With Enter, dispatching stops bleeding into retyping and phone calls. Agents extract requests, compare quotes and make sure no shipment or POD is left hanging — instead of paperwork, your people decide on prices, carriers and relationships. It runs natively inside your Microsoft, data stays in the EU and there's a person of yours at every step.
The agent reads the request from an email or PDF — from where, to where, weight, dimensions, deadline — and files it straight into the system without manual keying. The dispatcher gets a ready record to review and starts arranging transport, not retyping.
The agent gathers prices from carriers, pulls in their contract rate cards and presents a clear comparison including margin. Instead of calculating in your head and in Excel, within minutes you see who to give the job to and for how much.
The agent watches shipments, collects statuses and alerts you itself when something stalls or a delay is looming. There are fewer „where is it" calls and the customer gets the info before they even reach out.
The agent matches the delivery note and POD to the job, watches for missing signatures and prepares the invoicing basis as soon as the trip is done. Money gets billed sooner and doesn't stay stuck behind a lost piece of paper.
For a claim, the agent tracks down the entire trail — the order, the communication, the POD, the timestamps — and writes it up in one place. Your people settle the claim calmly and with the documentation in hand, not by fishing through the inbox.
We don't start with a tool, but with your operation. The same loop as at every company — just tailored to your industry.
We map dispatching, shipment flows and routines live. We find where AI earns the most.
Outputan AI Opportunity Map of your operation.Dispatchers and back-office learn AI on their real tasks — flipped-classroom style.
Outputa team that actually uses AI.We deploy agents on dispatching, tracking, quotes and communication — connected to your systems.
Outputdigital workers 24/7.We'll show you specifically what AI takes over at your company and what difference it makes.